Terms of Services Alcoholics Anonymous
Literature Store Terms and Conditions
Minimum Credit Card order is $5-00.
Maximum Credit Card order is $1,000-00
- Literature orders will only be accepted from within New Zealand.
- All prices include GST and prices may be subject to change without notice.
- A shipping and handling fee is charged on all orders and detailed separately on your invoice.
- If paying by Credit card a credit card processing fee will also be charged.
- Payment must be in New Zealand Dollars.
- Payment in full of the invoice amount is required before your order will be sent to you.
- Payment may be made by direct credit, internet banking, credit card, cheque or cash.
- In all cases payment details must include your name, Order Number and Order Date.
- We do not guarantee that all items will be in stock. We will advise you if a product ordered cannot be supplied.
- We will endeavour to dispatch your order within 48 hours of receiving payment.
- We will use an overnight courier to deliver your order to the delivery address detailed on the order.
- The New Zealand General Service Office of Alcoholics Anonymous Inc abides by the Fair Trading Act and the Consumer Guarantees Act.
GOODS DAMAGED DURING DELIVERY
- You should check your order for any damage immediately upon receipt.
- If any items are damaged, please make a claim directly to the courier company that delivered your order.
RETURN OF GOODS
- A return of any item ordered is subject to:
- All requests for return of items will be considered on a case by case basis.
- Any requests for returns must be made within 10 days of dispatch of your order and include your Invoice Number.
- No credits/refunds will be processed unless the item has been received back by us and is unused and in mint condition.
- Any credit/refund will only extend to the value of the item(s) returned.
Suite 11, Level 3 Anvil House
138 – 140 Wakefield St