Minimum Credit Card order is $5-00.

Maximum Credit Card order is $1,000-00

Literature orders will only be accepted from within New Zealand.
All prices include GST and prices may be subject to change without notice. 
A shipping and handling fee is charged on all orders and detailed separately on your invoice. 
If paying by Credit card a credit card processing fee will also be charged.
Payment must be in New Zealand Dollars.
Payment in full of the invoice amount is required before your order will be sent to you.
Payment may be made by direct credit, internet banking, credit card, cheque or cash.
In all cases payment details must include your name, Order Number and Order Date.
We do not guarantee that all items will be in stock. We will advise you if a product ordered cannot be supplied.
We will endeavour to dispatch your order within 48 hours of receiving payment.
We will use an overnight courier to deliver your order to the delivery address detailed on the order.
The New Zealand General Service Office of Alcoholics Anonymous Inc abides by the Fair Trading Act and the Consumer Guarantees Act.


You should check your order for any damage immediately upon receipt.
If any items are damaged, please make a claim directly to the courier company that delivered your order.


A return of any item ordered is subject to:

  • All requests for return of items will be considered on a case by case basis.
  • Any requests for returns must be made within 10 days of dispatch of your order and include your Invoice Number.
  • No credits/refunds will be processed unless the item has been received back by us and is unused and in mint condition.  
  • Any credit/refund will only extend to the value of the item(s) returned.

Goods must be returned to:
Unit 2
30 Downer Street
Lower Hutt

Help for Individuals

Help for Individuals

Are you worried you may have a problem with alcohol?
Take our simple quiz.

Help for Concerned Family

Are you concerned for a friend or family member? Where can you find help or support?

Information for Professionals

Are you an employer, referrer, or other professional with questions?
Find out how
we can help you.

Information for the Media

AA appreciates Media cooperation in protecting the anonymity of our members. Read our media policy.


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